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User experience designer


Living and working in London, UK

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User experience designer


Living and working in London, UK

 

ABOUT ME

I am a creative thinker with a keen eye for detail. I enjoy observing how people interact with the world around them and use these insights to create engaging and usable designs.

 
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Process


How I work.

Process


How I work.

I work collaboratively with clients and their customers to create user-centered digital experiences for multiple platforms.

EXPLORE

  • Stakeholder workshops to define goals, vision and objectives.

  • Conduct research to understand the audience and identify needs.

  • Review existing data to gain insight and understand performance.

  • Undertake competitor reviews to understand the landscape.

DESIGN

  • Create user journeys, process flows and site maps.

  • Visualise ideas through lo and hi fidelity sketches, mockups and prototypes with real content.

  • Plan usability testing sessions to learn and evaluate.

  • Present work and collaborate with stakeholders to gain feedback.

DELIVER

  • Create hi fidelity wireframes and designs.

  • Collaborate with visual designers, scrum teams and developers.

  • Create styleguides and specifications where required.

  • Refine and iterate based on real time analytics and insights.

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Recommendations


Recommendations


Lisa is highly experienced UX Designer with great attention to detail, analytical skills, creative flair and business acumen. I managed Lisa as part of ORM’s growing design team and we worked together on a number of projects spanning mobile, touch and web. As well as talent, Lisa has dedication and passion in buckets - that shows in her high-quality work and being the invaluable and unique asset that she is.
— Previous manager
There are a few signature things about a piece of work done by Lisa - the work will be extremely well thought through, the output, immaculate and the presentation, perfect - she is one of the most diligent and organised user experience practitioners that I have worked with. Lisa has worked extensively with visual design and front end code and brings a lot of experience to the table. She is also well versed with user research and drawing insights from analytics - it is safe to say that her numerous employee of the year awards were truly well deserved. She is the ultimate team player, a stalwart who will not give up until the job is done and the day, won.
— Previous colleague
During the time we worked together Lisa always delivered flawless work. Quickly becoming a subject matter expert in rail travel and information during disruption, Lisa was able to present clearly thought through work and rationalise approaches in a professional manner, which made her a firm favourite with the client.
— Previous colleague